Refund policy

At Cartrush, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a 30-day free return and refund policy.

Eligibility for Returns:

  • Items must be returned within 30 days of delivery
  • Products must be unused, unwashed, and in original condition
  • Items must include original packaging

Free Returns:
We provide free return shipping for all eligible orders worldwide.

Non-Returnable Items:

  • Used or damaged items not due to our error
  • Items returned without prior contact

Refund Process:

  • Once we receive and inspect your return, we will notify you
  • Approved refunds will be issued to your original payment method within 5–10 business days

Late or Missing Refunds:
If you haven’t received your refund, please contact us at:
wieselpruneau8749@hotmail.com